Elder Mediation and Screening for Elder Abuse

Webinar – Elder Mediation and Screening for Elder Abuse

Elder abuse is an under-researched and hidden problem. It occurs across the spectrum of our society and is often Webinarsunrecognised, unreported and hard to detect. Some families and/or cultures do not recognise that their behaviour is abusive or label it that way.

The World Health Organisation defines abuse of older people as ‘a single, or repeated action (commission) or lack of appropriate action (omission), occurring within any relationship where there is an expectation of trust which causes harm or distress to an older person. It is a violation of human rights and a significant cause of injury, illness, lost productivity, isolation and despair’.

Elder mediation involves an older adult, or contains issues that have a particular impact on older adults. It is a focused, preventative, respectful process – usually multi-party, multi-issue and intergenerational.

From a human rights perspective, elder mediators must ensure that the voice of the older person is heard, directly or indirectly, and respected. This applies to older people with and without capacity.

Join Associate Professor Dale Bagshaw’s webinar presentation on models of elder mediation, including specific screening tools to:

  • assess whether or not the mediator can accommodate for any disabilities, especially those related to capacity, competency and communication
  • detect signs and risks of abuse or intimidation of the older person in pre-mediation intake sessions.


Registration through Resolution Institute. REGISTERING >>? Resolution Institute Sydney office on (02) 9251 3366  or email webinars@resolution.institute

 About Associate Professor Dale Bagshaw

Associate Professor Dale Bagshaw (BA, Dip Soc Stud, M Soc Admin, PhD, Cert.EM.)

Dale is a practicing Certified Elder Mediator with the Elder Mediation International Network (EMIN) and an adjunct Associate Professor in the School of Psychology, Social Work and Social Policy, University of South Australia where she was previously Head of School, the Director of Postgraduate Studies, Program Director for the Masters/Graduate Diploma in Mediation and Conflict Resolution and the Doctor of Human Service Research, and the Director of the Centre for Peace, Conflict and Mediation (1973-2009). In 2007, she led the research team that wrote the first South Australian Government’s ‘Strategy to Prevent the Abuse of Older South Australians 2007-2014’ and is a member of the Steering Committee, Office for the Ageing, Department of Health and Ageing which reviewed the plan and produce the report – ‘Strategy to Safeguard the Rights of Older South Australians 2014-2021’. She continues on the Steering Committee to oversee the implementation of the new plan.

Dale convened the 6th World Summit of Mediation with Age-Related Issues in Adelaide in 2013, is the convener and Chair of the Elder Mediation Australasian Network (EMAN), which she developed post-Summit, and has developed and maintains a comprehensive resource-rich website for elder mediators, older people and their families (see www.elder-mediation.com.au). She is a member of the Board and Certification Committee of the Elder Mediation International Network (EMIN) and has worked with the latter committee to develop international certification standards for elder mediators that are relevant to Australasia. Since April 2015 she has delivered many training programs for elder mediators in Australia and New Zealand, which in part meets the EMIN certification requirements.

For more information about Dale Bagshaw’s extensive background and work in elder mediation visit http://elder-mediation.com.au/committees/bagshaw-dale/